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We’re always ready to help you!
Whether you have a question about our products, need assistance with your order, or simply want to say hello, our team is here for you.
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Have Questions?
We Have Answers.
Discover simple answers to the most common questions about our home goods from sustainable materials to recycling and safe everyday use.
What information should I include in my message?
To help us assist you quickly, please include your order number (if applicable), full name, and the email address used for your purchase.
To help us assist you quickly, please include your order number (if applicable), full name, and the email address used for your purchase.
Do you provide customer support on weekends or holidays?
Our team mainly responds during business hours, but you can still send us a message anytime. We’ll follow up on the next business day.
Our team mainly responds during business hours, but you can still send us a message anytime. We’ll follow up on the next business day.
How do your products help reduce ocean pollution?
Our products help reduce ocean pollution by preventing waste at its source. We replace single-use, plastic-heavy alternatives with reusable, responsibly sourced, and circular solutions designed to minimize environmental impact. By prioritizing durability, low-impact materials, and reduced packaging, we help keep waste out of waterways and oceans while promoting more conscious consumption.
Our products help reduce ocean pollution by preventing waste at its source. We replace single-use, plastic-heavy alternatives with reusable, responsibly sourced, and circular solutions designed to minimize environmental impact. By prioritizing durability, low-impact materials, and reduced packaging, we help keep waste out of waterways and oceans while promoting more conscious consumption.
I haven’t received a response yet, when should I expect to hear from you?
If you’ve contacted us during business hours, we strive to get back to you within 24 hours. Messages sent after hours or over weekends may take a little longer typically by the next business morning.
If you’ve contacted us during business hours, we strive to get back to you within 24 hours. Messages sent after hours or over weekends may take a little longer typically by the next business morning.
How long will my order take to arrive?
Orders are usually processed within 2–4 business days. Once our order is dispatched you can expect your order within 5–9 business days internationally.
Orders are usually processed within 2–4 business days. Once our order is dispatched you can expect your order within 5–9 business days internationally.
