Pet Products

Explore our handcrafted wooden kitchenware

Bowls

Beds & Comfort

Toys

Collars & Leashes

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Pet-Safe Materials
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Sustainable Materials
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Low-Waste Design
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Cruelty-Free & Ethical

Eco-Loving Choices for Your Pets

Our pets deserve the best and so does the planet. This collection includes safe, sustainable essentials designed for comfort, durability, and minimal environmental impact. From toys to bedding, it's all made with love and purpose.

Love Your Pet. Protect Their Future.

Choosing sustainable pet products helps reduce plastic waste and keeps harmful materials out of our oceans. Join us in creating a healthier planet for you and your furry companions.

Have Questions?
We Have Answers.

Discover simple answers to the most common questions about our products or services

Where do you ship?

We ship internationally.

Orders are delivered within 5–9 business days after dispatch.

We offer free shipping on orders over €30.

How long does it take to process my order?

Orders are processed within 2–4 business days.

You’ll receive a confirmation email once your order has been shipped.

Will I need to pay customs fees?

No hidden surprises.

We ship using Delivered Duty Paid (DDP) where available — meaning import duties and taxes are included at checkout.

In rare cases where DDP is not supported, we’ll inform you before shipping.

What is your return policy?

If you are an EU customer, you have a 14-day right of withdrawal.

You can return your item within 14 days of receiving it.

Refunds are processed within 14 days after receiving your return.

What if my item arrives damaged or defective?

Under EU consumer law, you are protected by a 2-year legal guarantee.

If your item is damaged, defective, or incorrect, contact us within 48 hours with photos.

We will arrange a replacement, repair, price reduction, or refund.

Are your products truly eco-friendly?

Yes!

We carefully select products made from sustainable materials, low-waste designs, and responsible production methods aligned with our ocean-conscious mission.

How can I contact customer support?

You can reach us at:

📧 info@islaya.eco

We aim to respond within 1–2 business days..